You can call 1-800-829-1040 for answers to your federal tax questions 24 hours a day. Tax forms and instructions for the current year and previous years are available by calling 1-800-829-3676. You can find the office closest to you with our taxpayer assistance locator tool. Once you find your local office, check out the available services. Then call 844-545-5640 to schedule an appointment.
Please consider visiting the contact page first to find answers to your questions online. During the past two tax seasons, it was notoriously difficult to contact a real person in the Internal Revenue Service. People who call the main number of the IRS helpline have better luck getting in touch with a representative in a fairly reasonable amount of time. That's likely because the IRS hired more workers and fewer levels of complexity this tax season compared to the beginning of the pandemic.
The IRS has several phone numbers dedicated to answering different types of tax questions. All are open Monday through Friday, but their hours of operation vary. In all cases, residents of Alaska and Hawaii must follow Pacific time, according to the IRS. There is no IRS line dedicated to calls related to installment agreements, which allow people to pay the taxes they owe over an extended period.
For these types of inquiries, the IRS recommends calling 800-829-1040 (for individuals) or 800-829-4933 (for businesses) for help. When you start a chat, the first message you'll receive from the IRS employee or chatbot will indicate that they don't have access to your account information. It will ask you not to enter any personal information in the chat box, such as your Social Security number or other tax identification numbers. It's important to note that your chat session doesn't constitute an official contact with the IRS regarding your tax account, the IRS says before starting a conversation.
If you have any questions about a job you are applying for through USAJobs, gov, please contact the person listed in the job advertisement. Being persistent in calling the IRS and even trying some of the tips for navigating the automated system can help you get what you need in due time. You may be able to avoid crowds on phone lines if you call first thing in the morning or at the end of the day. Local IRS taxpayer assistance centers can help you with your account issues, allow you to make payments or adjustments, and analyze issues related to your stimulus payments.
Keep a copy of your most recent return, the one from the previous year, and any notice from the IRS ready. If you owe money to the IRS but have a refund pending for the current tax year, the money from the refund will, in most cases, automatically go toward paying your debt. If you worked with a registered agent or accountant to file your taxes, contact them for more information about your problem with the IRS. He recommends calling early in the morning or just before the IRS phone lines (which are open Monday through Friday, at 7 in the morning).
Before picking up the phone, the IRS has informed taxpayers that processing refunds takes about three weeks for returns filed online and up to eight months for paper returns, including those overdue from previous tax years. But every time you call, Bell tells you to be prepared to get the help you need when you contact an IRS agent. This tool is for optional use by IRS employees, taxpayers, tax professionals and others before entering IRS facilities. Be prepared to pay a fee for their services if you're a new customer, as the accountant or tax preparer will need time to familiarize themselves with your situation before calling (and waiting) on your behalf.